Access to service is disrupted

Incident Report for Plume Opensync

Resolved

This incident has been resolved.
Posted Aug 28, 2025 - 11:40 UTC

Investigating

Service access has been disrupted since 2025-08-28 08:11:59. Users might experience trouble accessing the mobile app and backend support tools used for monitoring and onboarding. Plume's engineering team is investigating the issue and working on a correction.
Posted Aug 28, 2025 - 08:16 UTC
This incident affected: Onboarding Services Network Connectivity (Onboarding - Subscriber cloud assignment redirector).