Access to service is disrupted

Incident Report for Plume Opensync

Resolved

This incident has been resolved.
Posted May 20, 2025 - 12:07 UTC

Investigating

Service access has been disrupted since 2025-05-20 10:26:35. Users might experience trouble accessing the mobile app and backend support tools used for monitoring and onboarding. Plume's engineering team is investigating the issue and working on a correction.
Posted May 20, 2025 - 10:31 UTC
This incident affected: Onboarding Services Network Connectivity (Onboarding - Subscriber cloud controller).