Access to service is disrupted

Incident Report for Plume Opensync

Resolved

This incident has been resolved.
Posted Apr 29, 2025 - 11:42 UTC

Investigating

Service access has been disrupted since 2025-04-29 09:44:52. Users might experience trouble accessing the mobile app and backend support tools used for monitoring and onboarding. Plume's engineering team is investigating the issue and working on a correction.
Posted Apr 29, 2025 - 09:49 UTC
This incident affected: Onboarding Services Network Connectivity (Onboarding - Subscriber cloud controller).