Access to service is disrupted

Incident Report for Plume Opensync

Resolved

This incident has been resolved.
Posted Jan 09, 2023 - 07:07 UTC

Investigating

Service access has been disrupted since 2023-01-09 06:56:39. Users might experience trouble accessing the mobile app and backend support tools used for monitoring and onboarding. Plume's engineering team is investigating the issue and working on a correction.
Posted Jan 09, 2023 - 07:01 UTC
This incident affected: Onboarding Services Network Connectivity (Onboarding - Subscriber cloud controller).