Access to service is disrupted

Incident Report for Plume Opensync

Resolved

This incident has been resolved.
Posted Dec 14, 2022 - 13:49 UTC

Investigating

Service access has been disrupted since 2022-12-14 13:37:19. Users might experience trouble accessing the mobile app and backend support tools used for monitoring and onboarding. Plume's engineering team is investigating the issue and working on a correction.
Posted Dec 14, 2022 - 13:41 UTC
This incident affected: Onboarding Services Network Connectivity (Onboarding - Subscriber cloud controller).